Privacy & Data
Your privacy matters to BV999. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information as a player on the BV999 platform.
Our Privacy Commitments
Six core principles that guide how BV999 collects, stores, and protects the personal information of every player on the platform.
BV999 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. Nothing more.
All personal data held by BV999 is stored using industry-standard encryption. Access is restricted to authorised team members only, and all access is logged.
BV999 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within BV999.
You can request access to your data, ask for corrections, or request deletion at any time. BV999 will respond to all data requests within 30 days.
BV999 uses cookies to keep the platform running smoothly. We explain exactly which cookies are used and why — no hidden tracking or third-party ad cookies.
In the unlikely event of a data breach affecting your personal information, BV999 will notify you promptly and take immediate steps to contain the issue.
This Privacy Policy explains how BV999 ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the BV999 platform at bv999.today. BV999 is an online gaming platform built specifically for players in Bangladesh, and this policy is written with that audience in mind.
By creating an account on BV999 or using any part of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or use BV999.
BV999 takes your privacy seriously. We collect only what we need, store it securely, and never sell it to anyone. This policy is written in plain language so you know exactly where you stand.
This policy applies to all personal data collected through the BV999 website, the BV999 app, and any communications between you and the BV999 support team. It does not apply to third-party websites or services that may be linked from BV999, even if those links appear on our platform.
BV999 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with BV999. The table below summarises what we collect and why.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity data | Full name, date of birth | Account registration and age verification |
| Contact data | Mobile number, email address | Account communication and support |
| Payment data | bKash / Nagad / Rocket number | Processing deposits and withdrawals |
| Technical data | IP address, device type, browser | Security, fraud prevention, platform optimisation |
| Usage data | Games played, bets placed, session duration | Responsible gaming monitoring and platform improvement |
| Verification data | National ID or passport copy | KYC compliance and withdrawal verification |
BV999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.
BV999 uses the personal data we collect for specific, legitimate purposes only. We do not use your data for anything beyond what is described in this policy without first obtaining your explicit consent.
If you have opted in to marketing communications, BV999 may also use your contact details to send you information about promotions, bonuses, and new games. You can opt out of marketing messages at any time by contacting support or updating your account preferences.
BV999 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
BV999 does not sell, rent, or trade your personal data to any third party. However, in order to operate the platform and comply with legal requirements, BV999 may share your data with the following categories of recipients:
All third parties who receive your data from BV999 are contractually required to handle it securely and use it only for the specific purpose for which it was shared. BV999 does not permit third parties to use your data for their own marketing purposes.
BV999 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance policies. The general retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Transaction and payment records | 7 years from the date of transaction |
| Gaming activity logs | 3 years from the date of activity |
| Support communications | 2 years from the date of the last interaction |
| Technical and device data | 12 months on a rolling basis |
After the applicable retention period, BV999 will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your data before the retention period has expired, BV999 will delete what it legally can and explain any data that must be retained.
BV999 uses cookies and similar tracking technologies to keep the platform working correctly, remember your preferences, and understand how players interact with the site. Cookies are small text files stored on your device when you visit BV999.
BV999 does not use third-party advertising cookies or allow external ad networks to place cookies on the BV999 platform. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use BV999.
BV999 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.
While BV999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role — use a strong, unique password for your BV999 account and never share it with anyone.
As a BV999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the BV999 support team. We will respond to all requests within 30 days.
Request a copy of the personal data BV999 holds about you.
Ask BV999 to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where BV999 has no legal obligation to retain it.
Ask BV999 to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to BV999 processing your data for marketing or legitimate interest purposes.
BV999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on BV999, please contact our support team immediately. We will investigate and close the account without delay, and any funds associated with the account will be handled in accordance with our underage gambling policy.
BV999 uses age verification checks during registration and may request additional proof of age at any time. Protecting minors from gambling is a responsibility we take very seriously.
BV999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page and, where the changes are significant, notify registered players via email or an in-platform message.
We encourage you to review this Privacy Policy periodically to stay informed about how BV999 is protecting your data. Your continued use of BV999 after any update to this policy constitutes your acceptance of the revised version.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the BV999 team. We aim to respond to all privacy-related enquiries within 30 days.
For information about your rights as a player, see also our Terms and Conditions and Responsible Gaming pages.
Play with Confidence
Now that you know how BV999 protects your privacy, you can play with complete peace of mind. Register for free, deposit in BDT, and enjoy fair games with full data protection and 24/7 support.